HARNESS_LOG=debug for more client diagnostics.
The CLI says a harness is not installed
The CLI says a harness is not installed
Run the native binary with
--version, then confirm its directory is on the same PATH used to launch blue. doctor prints the path it detected for every supported harness.The harness version is blocked
The harness version is blocked
Run the native CLI with
--version, then use blue apply, blue status, or blue run to compare the inventory’s normalized native harness version and compatibility result with the organization’s version_requirement. blue doctor reports the configuration source, session, revision, allowed harnesses, and each detected path, version, and allowed/denied state, but not the compatibility profile. In an interactive terminal, approve Blue’s repair prompt to install the highest published release inside the policy and certified range, or ask an administrator to change the range.A harness repair installed a version but Blue still detects another one
A harness repair installed a version but Blue still detects another one
Blue suppresses native update checks and automatic updates during wrapped launches so a repaired version remains certified. Running the harness directly or using an external package manager can still replace it. If the prompt returns, run
command -v kimi, command -v opencode, or the corresponding command for the affected harness, then compare that path with the package manager’s global binary directory. Multiple installations can shadow one another on PATH. Current Blue repairs verify the same executable path detected before installation; npm-owned binaries use npm, OpenCode uses its detected upgrade command, and standalone Kimi uses its pinned official installer. If an older Blue client created a shadowed npm installation, remove that unused installation through its package manager after confirming it is not the active path.A package has no matching adapter variant
A package has no matching adapter variant
Compare the installed native harness version with the package adapter’s variant ranges. Ranges must not overlap. Blue uses the adapter’s fallback fields when no variant matches; a variant-only adapter must contain a matching range. The last usable package activation is retained while the affected launch remains blocked.
Apply asks about the same merge every time
Apply asks about the same merge every time
Run
blue verify and inspect whether another process changes the managed overlay after reconciliation. Identical desired and current values are skipped; recurring prompts indicate a real file or revision difference.A direct agent launch still uses governed settings
A direct agent launch still uses governed settings
Run
blue apply to reconcile managed values, and confirm you are not invoking an installed shim. Governed settings should live only in launch-scoped overlays.Gateway access is denied
Gateway access is denied
The governance and LiteLLM users must have the same email. The deployment provisions and reconciles one managed key for that user; run
blue gateway to retry it before fetching personalized policy.The agent reconnects or the stream ends early
The agent reconnects or the stream ends early
Check the inference proxy and LiteLLM logs, confirm the proxy listens on the URL delivered by
blue config, and verify that the managed key allows the configured model and wire protocol.Captured sessions do not appear
Captured sessions do not appear
Confirm the global policy has a top-level
session_upload block, apply the current revision, and finish a native agent session so its lifecycle hook runs. Then check Control API and object-storage logs for presign, upload, verification, and completion errors.A managed package failed to activate
A managed package failed to activate
Run
blue status to identify the package and harness. Confirm the archive URL is reachable, its configured SHA-256 matches the exact bytes, every adapter path exists, and a helper asset covers the current OS and architecture. A previous working version remains available when its adapter is still compatible, but the affected governed launch stays blocked until reconciliation succeeds.A removed package is quarantined
A removed package is quarantined
Reconciliation detected local changes in metaharness-owned content and disabled the package without deleting those changes. Inspect the quarantine path reported by client status, preserve anything needed, and remove it manually when it is no longer useful.
Reset authentication
blue reset. Reset archives non-secret tenant state, removes active Blue-owned overlays, and prompts for a Control API URL the next time you run bare blue or an interactive blue <agent> command. See Reset a deployment.